Updates from AI at Wharton
Generative AI’s Impact on Customer Experience and Decision-making
(Outlet: Harvard Business Review) Stefano Puntoni, AI at Wharton faculty co-director, discusses the transformative potential of generative AI in marketing, shedding light on findings from a recent survey of 600 business leaders in large U.S.-based companies. Read More
How Algorithmic Management Affects Employee Helpfulness
Curious about the impact of algorithmic management on workplace dynamics? In a recent study, Stefano Puntoni, faculty co-director of AI at Wharton, and co-authors reveal how algorithms affect employee behavior and collaboration with surprising findings. Spoiler: it’s not just about productivity! Read More
AI Horizons: AI and the Workforce
Wharton Webinar Series AI Horizons AI and the Workforce When deployed correctly, generative artificial intelligence can help employees become more innovative, free them from mundane tasks, and improve their communication skills. That’s the message from three scholars who shared their research during the “AI Horizons” webinar, “AI and the Workforce”...Read More